Life Sciences Cloud

Optimize HCP Engagement & Accelerate Innovation

  •  Strengthen provider relationships with omnichannel engagement.

  • Personalize interactions and speed up therapy adoption.

  • Enhance site selection, patient recruitment, and trial performance.

  • Monitor performance and boost commercial success

  • Built-In Compliance & Security

  • Integrate seamlessly for greater efficiency and impact.

Industry Insights

  • According to Deloitte, strong expectations for growth in revenue (68%) and margin (57%) coupled with technological advancement and innovation fuel 75% of Life Sciences Execs optimism over the next several years.

  • NIH study confirms that AI can change clinical trials by collecting data in a way that enhances recruitment, adherence, and data analysis, AI has the potential to accelerate trial cycles and patient outcomes.

  • Salesforce and Forrester say organizations that adopt AI will be 75% more efficient. Yet 60% of those polled say their company is not moving quickly enough.

  • IQVIA found that the global use of medicines grew by 14% over the past five years and a further 12% increase is expected through 2028, bringing annual use to 3.8 trillion defined daily doses.

  • In 2024, the FDA approved more new medical technologies than every before, with AI and machine-learning products hitting record highs.

  • In January of 2025, the FDA published new recommendations for design, development, and maintenance to ensure AI-enabled devices can be safe and effective.

  • The MedTech industry is set to hit $694.7b in 2025 which is ~4% year over year from 2024, and it is being fueld by AI advancements.

  • Earnst and Young sees the value of harnessing AI for significant growth and competitive advantage in the MedTech industry

Use Cases

Empower Sales teams across functions with real data right now to facilitate explosive revenue growth

Field HCP Interactions

Arm your Sales teams with at-a-glace actionable insights in real time for more mealing HCP interactions

MSL HCP Interactions

Give your MSLs the ability to view actionable data and approved content immediately before the HCP visit

Inventory Management

Enable your field teams to track samples and expiration dates across the entire chain of custody

Clinical Trials

Recruit and retain effectively and let AI select compatible patriciants and sites based on real-time data

Expanded Access

Allow patients and HCPs to research and apply for much needed care from payment assistance to compassionate use cases

Investigator-Initiated Studies

Have AI match investigators to trials, prescreen their studies for eligibility, and periodic reporting

HCP Self-Service

Help HCPs search for content on therapies from a variety of sources all in one portal.  Can’t find it, let them request help from an MSL.

Grants Management

Invite and collect all necessary and periodic data needed to award grants in one easy portal

Transform Healthcare for Payers with Salesforce

Enhance Member Engagement & Streamline Operations

  • Gain real-time insights for personalized, proactive care.

  • Reduce delays and improve operational efficiency.

  • Minimize administrative burdens and enhance accuracy.

  • Engage high-risk members with targeted interventions.

  • Improve collaboration for better health outcomes.

  • Optimize resources while boosting member satisfaction.

Let’s Work Together.

Discover how Salesforce can help you reduce costs, improve retention, and drive better health outcomes.